Live Virtual Receptionist
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Economic times are tight for many businesses these days. Many small businesses cannot keep up with the costs of renting a brick and mortar office and paying the salaries of a secretarial staff. Unfortunately, there is still a real need for to have a live human on hand to answer the corporate phone, and for closely related clerical work. In the face of these issues, many businesses are turning to a virtual office solution to meet their needs.
One of the best ways to save money while maintaining an adequate level of service is to use a live virtual receptionist as a professional, pleasant point of human contact for your customers. Reputable virtual offices limit the number of businesses each receptionist takes calls for, so customer service will always be available in a timely manner. If customers must be briefly placed on hold, they will hear soothing music instead of being left to cool their heels in a blank silence. A quality virtual assistant will screen, prioritize and forward your calls by the criteria you set, so your highest priority calls can always be forwarded to you immediately.
In addition to the human touch of a live phone answering service, virtual assistants can forward both faxes and voicemails to your email inbox, where you can deal with them at your convenience. A virtual office solution can help manage your calendar and schedule your appointments. A live virtual receptionist may make calls for you as well as receive them reminding your contacts to keep their appointments and helping you finds new customers.
Some people imagine themselves sitting on a beach as their mind daydreams away from work. The idea of work may not seem so bad, however, if you the same beach could be a work site. This is the power that comes with working from wherever you want.
The beach sounds great, but few people would attempt to do all of their work there. Many people do not really like to mix work and play. It is true that most people would probably want a much better view than they have now. The majority of individuals that are employees in big cities would probably get an office that gives a skyline view of the city. The average worker would probably want any office with the great window view.
Luckily, virtual offices give people that opportunity to be anywhere they would like to be. A virtual office service can cut down on traveling and actually improve revenues. There is no office space to rent and the office can essentially move beyond one with a physical location.
It really doesn’t get better than this in the world of business. The live virtual receptionist, for example, can type letters from anywhere. Many retail stores are ditching their brick and mortar buildings for cyberspace. It only makes sense for businesses to implement the same productive measures in efforts to increase revenue.
The role of virtual offices has become important because companies are able to compete for more business. It no longer matters where an office is located anymore. Obtaining clients in New York is no longer out of reach for companies with employees in Alabama. The virtual office goes to places that employees don’t have to go to. The business has a chance to flourish simply because they are no longer limitations on the geographic location.
Web conferencing has become a part of the world of vocational technology. With more and more people opting for a virtual office as compared to the traditional office set ups, telecommunication has become very important. For those that work from a virtual office, they have to communicate through video, audio, text, live virtual receptionist and live phone answering services. Files, your desktop, a browser or even a power point presentation over the Internet can be shared. Thus more IT companies have been inventing newer and more efficient ways to allow this communication to flow with ease.
International communication is the biggest advantage of video web conferencing. For those working in a virtual office, web conferencing is important to bring together the various clients and employees around the world. Due to the rapid globalization of our markets, every firm has employees that work from abroad and clients from various countries.
Online training and support can be provided to employees through a ‘webinar’ or a web-based seminar. A presentation, lecture, workshop or seminar can be transmitted over via the Internet, which can be one or two-way. Electronic Meeting Systems (EMS), which provides online facilitation, tools to help in the web conference. Voice over IP (VoIP) can be used for real time audio communication.
All these products that web conferencing gives us are easy to use and do not need software and external installation; it can all be done at the touch of a mouse. They cost less than hardware-based video conferencing and are available anywhere. Other benefits include increase of employee morale after using advanced technology, improve safety and reduce travel risks. With the world growing leaps and bounds, we should too should get on the bandwagon and make use of the gifts the IT geniuses have given us.
If you own a company and want to dramatically cut costs, your best solution is looking into getting a virtual office. The phrase virtual offices were created by Alf Moufarriage, who was the founder of Servcorp in 1990. It is best described as “everything but the office. A virtual office was first offered to professionals who worked at home.
If you have a home-based business and don’t want your personal address on business correspondence, a virtual office address can gain your business a credible and respected working address. It is also great for business people that travel a lot. Large companies wanting to break into new locations can have a working office address and find a virtual office an excellent option. You can choose a virtual office address to be used on your business cards, stationery, and other business products, and even have your mail collected and signed for.
Solutions provided by having a virtual office include: a live receptionist, real street address, telephone number, answering service for your phones and fax service. A virtual office can also provide meeting and conference rooms, and you can even have your mail forwarded to you. The virtual office solution is an excellent option if you cannot afford expensive office space and furniture or simply want to save money on countless overhead costs. You can choose your virtual setup, with some packages paid by the hour and others offered in group-like options, which include a mailing address, telephone number and a live virtual receptionist.
The virtual office solution is the new kid on the block, saving companies thousands if not millions every year in overhead costs. This crafty little conception has transformed the way many businesses handle their day-to-day operations, and is becoming more widely used because of this.
The tasks performed by these new virtual offices are growing limitless and are beginning to mirror those of traditional in-house ones. Arguments can already be made of the efficiency and low operating costs associated with them. But an emerging sector of this bustling exchange is that of conferences, complete with meeting rooms. When you start thinking of the savings of doing business in an online meeting room with clients all over the world, you begin to see just how powerful these types of offices are really becoming.
So what are these meeting rooms” Just think Skype, except a very advanced version of it. Many of these rooms are complete with formal design, conference calling, voice, video, messaging, and even state-of-the-art presentation software to help close any deals. The sky is the limit here.
The flexibility alone makes this a viable option. These conferences can be set up anytime and anywhere. Weather you’re in travel, at home, or in your office, you wont’ have to worry about missing a meeting again.
The costs associated with this type of meeting can create enormous savings when you figure in travel expenses, catering, time lost, etc.
With many conferences now being available via phone, the excuses to miss those unprepared meetings are dwindling.
And sure, missing out on the free lunches or golf outings by vendors is not much fun. But how many of these are really all that productive anyway”
Times are changing. And even though in-person meetings will always have their place, the virtual office solution has certainly taken a position in businesses today.
There are many benefits of having a virtual office. There is no expensive overhead, utility bills and staff, which are some of the costly drawbacks of having a traditional office. Being virtual can drastically reduce the operating expenses that some businesses incur by having a standard office space. One of the key benefits of virtual offices is call forwarding.
Call forwarding services with a virtual assistant will give you the luxury of having someone take your calls while you are out of town, on vacation or simply relaxing at home. Virtual Assistants will professionally answer the phone in your company name and write down messages for you. Virtual Assistants, per your request, can also forward urgent calls to a phone number where you want to be contacted. They will also forward mail you receive to your virtual office anywhere you decide you want to receive it.
Having live phone answering services is an affordable option that perfectly sums up the benefits of the virtual office solution. Call forwarding can provide a great advantage over the competition because a lot of business can be lost by someone not being available to take or answer that critical phone call.
Call forwarding services also have options available where you can transfer customers to other employees or partners by adding extensions that are remarkably easy to set up and operate with just the press of a few buttons. Call forwarding services have options that will play music for the customer on the phone while they might be on hold to speak with you. These small things will give your business that professional presence and look without spending too much money to achieve it.
No matter if it is call forwarding services or virtual assistants forwarding your messages, there is no way a business in today’s world can prosper without considering the immense benefits of these very affordable options.
Owning an office space is one of the most expensive aspects of business. The high cost of rental/purchase of land aside, maintenance is another nuisance in itself. While a virtual office space has now become a convenient new idea, the question arises how close to real office can a virtual office space be” Will I be able to manage all the things that I could do at a real office” Will it ‘feel’ as professional?
You might think about all the things that a real office has to offer-what about a receptionist? Well, now you can get a virtual receptionist. But will it be the same? Fact of the matter is- a Virtual Receptionist does everything a real receptionist does and more.
So how does it work? It’s quite simple actually. You are given a personal toll free number which forwards calls to you. This one number connects your voice, fax, and conference calls for easy access. How do you get started? You can either use a default prompt of personalize your greeting and recorded name. Every time you get a voicemail or a fax, you can rest assured that you will be instantly notified.
There is no room for tardiness in any business and you can expect nothing but the best from your Virtual Receptionist. In fact, just to add that extra bit of perfection, your voicemails and faxes also get forwarded to your email account so that you can keep track of every single detail. Make sure you don’t miss out on any important information, and that your virtual office is working for you in every way it can.
For those people who choose to leave you a voicemail, you can call them back with the simple push of a button. In case there is a call that you don’t want to take, you always have call screening to help you filter you calls.
Meetings are an essential part of every business. In today’s world of technology, it is becoming more and more important to accommodate people and companies from around the world into your meeting format, taking into consideration different time zones and what not. Your Virtual Receptionist lets you make conference calls with up to 25 people so that no important client ever has to be left out of the loop.
While choosing a plan for your Virtual Receptionist, make sure you find the one that is most suited to you. Look for the number of Live Minutes and Automated Minutes that is closest to your needs, and make sure the entire packet fits in your budget.
The aim of a Virtual Receptionist is to make your virtual office as efficient and professional as possible. Don’t hesitate to ask question about the plan you have chosen and the services that are offered so that you can have the best virtual receptionist there possibly can be. Look into the details, customize as you go and once you’re set up you won’t have to worry about it ever again.