Live Phone Answering Service
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Economic times are tight for many businesses these days. Many small businesses cannot keep up with the costs of renting a brick and mortar office and paying the salaries of a secretarial staff. Unfortunately, there is still a real need for to have a live human on hand to answer the corporate phone, and for closely related clerical work. In the face of these issues, many businesses are turning to a virtual office solution to meet their needs.
One of the best ways to save money while maintaining an adequate level of service is to use a live virtual receptionist as a professional, pleasant point of human contact for your customers. Reputable virtual offices limit the number of businesses each receptionist takes calls for, so customer service will always be available in a timely manner. If customers must be briefly placed on hold, they will hear soothing music instead of being left to cool their heels in a blank silence. A quality virtual assistant will screen, prioritize and forward your calls by the criteria you set, so your highest priority calls can always be forwarded to you immediately.
In addition to the human touch of a live phone answering service, virtual assistants can forward both faxes and voicemails to your email inbox, where you can deal with them at your convenience. A virtual office solution can help manage your calendar and schedule your appointments. A live virtual receptionist may make calls for you as well as receive them; reminding your contacts to keep their appointments and helping you find new customers.
There are many benefits of having a virtual office. There is no expensive overhead, utility bills and staff, which are some of the costly drawbacks of having a traditional office. Being virtual can drastically reduce the operating expenses that some businesses incur by having a standard office space. One of the key benefits of virtual offices is call forwarding.
Call forwarding services with a virtual assistant will give you the luxury of having someone take your calls while you are out of town, on vacation or simply relaxing at home. Virtual Assistants will professionally answer the phone in your company name and write down messages for you. Virtual Assistants, per your request, can also forward urgent calls to a phone number where you want to be contacted. They will also forward mail you receive to your virtual office anywhere you decide you want to receive it.
Having live phone answering services is an affordable option that perfectly sums up the benefits of the virtual office solution. Call forwarding can provide a great advantage over the competition because a lot of business can be lost by someone not being available to take or answer that critical phone call.
Call forwarding services also have options available where you can transfer customers to other employees or partners by adding extensions that are remarkably easy to set up and operate with just the press of a few buttons. Call forwarding services have options that will play music for the customer on the phone while they might be on hold to speak with you. These small things will give your business that professional presence and look without spending too much money to achieve it.
No matter if it is call forwarding services or virtual assistants forwarding your messages, there is no way a business in today’s world can prosper without considering the immense benefits of these very affordable options.