Will I Have Technology Support?
Economic times are tight for many businesses these days. Many small businesses cannot keep up with the costs of renting a brick and mortar office and paying the salaries of a secretarial staff. Unfortunately, there is still a real need for to have a live human on hand to answer the corporate phone, and for closely related clerical work. In the face of these issues, many businesses are turning to a virtual office solution to meet their needs.
One of the best ways to save money while maintaining an adequate level of service is to use a live virtual receptionist as a professional, pleasant point of human contact for your customers. Reputable virtual offices limit the number of businesses each receptionist takes calls for, so customer service will always be available in a timely manner. If customers must be briefly placed on hold, they will hear soothing music instead of being left to cool their heels in a blank silence. A quality virtual assistant will screen, prioritize and forward your calls by the criteria you set, so your highest priority calls can always be forwarded to you immediately.
In addition to the human touch of a live phone answering service, virtual assistants can forward both faxes and voicemails to your email inbox, where you can deal with them at your convenience. A virtual office solution can help manage your calendar and schedule your appointments. A live virtual receptionist may make calls for you as well as receive them; reminding your contacts to keep their appointments and helping you find new customers.