Live Phone Answering Services
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There has been some very good news on the economy lately. Things are slowly improving; however businesses are still struggling and cannot afford to lose any customers. Also, as technology continues to advance and the Internet is available almost everywhere due in large part to smart phones, there is an expectation from customers that the business should be available to them all the times and from wherever they might be.
Virtual Office Answering Services is a great and affordable option to provide access during off business hours. Many small businesses cannot afford a phone answering service around the clock and the same time cannot afford to lose any customers. Statistics show that over 30% of customers that call after hours will not leave a message. No business can afford not having access to more than a third of their customers. The magic pill to resolve all these issues is phone answering services.
Live phone answering services provide an affordable alternative to have a live person answer to customer issues when the business owner is not available. Since such services are available online, the business owner has access to their customers anywhere, anytime. Quite often customers leave a business due to how long it takes to have their problem resolved. With phone answering services, businesses can respond to any outstanding issues quickly; thus increasing the customer satisfaction.
Technology has made customer service the backbone of success for a business. Through the Internet word travels fast and no business (especially small businesses) can afford to lack in customer service. A virtual phone answering service for a small business is no longer a want but a need, since growth and survival might depend on it.
Starting a business can be an expensive affair. From office space, transportation, hiring employees to paying rents and wages, the list is endless. And the most crucial issue? Time. That’s right! As the saying goes, ‘time is money’, which is probably the most important when it comes to day-to-day business operations.
Problem? Nope, because this is where virtual office services come into the mix. The way we do business in today’s world has transformed with the introduction of the virtual office solution to business hardships. Now you can sit at home or anywhere in the world you want to be for that matter and run your business without the countless stress that comes with office space.
Virtual offices provide myriad business services, a permanent street address at a prestigious business center, Live Phone Answering Services, mail services, fax services, physical conference and meeting rooms and much more. Virtual offices literally take away all the stress and headache from business owners and allows them to work from home or anywhere in the world.
What could be better? This not only makes things easier for new business start-ups, but it also saves a lot of money for business owners. You can now literally go green with a virtual office. And the most important of all is that the entrepreneurs can have an improved and healthy lifestyle. Yes, such flexibility to work from anywhere improves one’s health tremendously. Since you save time on transportion and other business related things, you have more time to exercise and have a healthy lifestyle. You can hit the gym and still attend you clients phone calls, as your virtual office phone answering service forwards them to your cell phone.
All in all, virtual offices have made life so much easier and more profitable for business owners, and not to forget much healthier as well. With such services at your doorstep, you can definitely lead a much better lifestyle. Mentally, physically and, of course, financially.
A Phone Answering Service is a telecommunications package offered by Virtual Office Services. You can either avail an automated one or a live phone answering service where a real person answers your virtual office phone.
A phone answering service is very useful for all kinds of professionals.
- Accountants: Phone answering services have features like voicemail, reception answering capabilities and no physical handsets. They even offer local telephone numbers which makes it perfect for accountants who want their clients to know that they provide the absolute best customer service.
- Attorneys: Attorneys need to be as professional as possible. Without the space and resources for receptionists, they now have the option of opting for a Live Virtual Receptionist to handle their phone calls all day, everyday. This is especially important when their in court because their phone will be answered, messages will be taken and the attorney can call their client when they are finished with the hearing.
- Doctors and Dentists: The main focus for doctors and dentists are their patients. This means that they have almost no time to attend to calls. A virtual phone system ensures that they don’t miss any of their calls, even when they are tending to a patient. It also cuts down on costs because Virtual Phone Systems are much more affordable than having two or more receptionists.
- Small Businesses, entrepreneurs and startups in all industries: Small businesses and startups are not ones for big budgets. Hiring a staff, regardless of how big, requires space and budgets. In those early days, a phone answering service can help them save on both. It also helps those who travel, as they can be on the road (or on vacation) and still be “open” for business, which is extremely important for existing business, new opportunities and eventual growth.
Along with various features, phone answer services also have flexible packages to suit your needs. They’re not expensive, don’t take up space and are efficient thereby making them ideal for almost any professional in any industry.
Web conferencing has become a part of the world of vocational technology. With more and more people opting for a virtual office as compared to the traditional office set ups, telecommunication has become very important. For those that work from a virtual office, they have to communicate through video, audio, text, live virtual receptionist and live phone answering services. Files, your desktop, a browser or even a power point presentation over the Internet can be shared. Thus more IT companies have been inventing newer and more efficient ways to allow this communication to flow with ease.
International communication is the biggest advantage of video web conferencing. For those working in a virtual office, web conferencing is important to bring together the various clients and employees around the world. Due to the rapid globalization of our markets, every firm has employees that work from abroad and clients from various countries.
Online training and support can be provided to employees through a ‘webinar’ or a web-based seminar. A presentation, lecture, workshop or seminar can be transmitted over via the Internet, which can be one or two-way. Electronic Meeting Systems (EMS), which provides online facilitation, tools to help in the web conference. Voice over IP (VoIP) can be used for real time audio communication.
All these products that web conferencing gives us are easy to use and do not need software and external installation; it can all be done at the touch of a mouse. They cost less than hardware-based video conferencing and are available anywhere. Other benefits include increase of employee morale after using advanced technology, improve safety and reduce travel risks. With the world growing leaps and bounds, we should too should get on the bandwagon and make use of the gifts the IT geniuses have given us.