How to Become a Live Virtual Receptionist
‘Virtual Reception’ is a fast growing industry that enables businesses to add a personal touch to an automated system,without having to limit their customer service stemming from the burdens of additional costs. A Live Virtual Receptionistis generally an independent contractor that provides professional administrative and secretarial services to clients who have virtual offices. They’re trained to perform these different aspects of administration remotely through the use of the Internet and a home office equipped with necessary communication devices.
If you’re interested in becoming a live virtual receptionist you must first familiarize yourself with the answering service industry. Usually working in virtual offices requires applicants to have an employment history accented with various clerical and customer service ventures. It’s a good idea to have this experience going in, as you will be dealing with various callers and interacting with them at different levels.
To become a virtual receptionist today begin with the following steps:
Research. Once you know what is expected of a live virtual receptionist, you can then harmonize your skills and better present your resume to potential employers. Your resume should be geared toward customer service and your ability to interact with the general public.
Polish your skills. You must make sure when relaying messages that you transcribe them as accurately and concisely as possible. Virtual Answering Services have customizable policies and requirements. As a live virtual receptionist you want to make sure you know the specifications of the company you are providing the service for.
Prep for the interview. During the interview you will be scrutinized on your ability to perform and handle potential cliental. Employers will test your ability to problem solve and measure how well you handle general conflicts that may arise from interacting with callers. Keep calm and you’ll do just fine.
Apply. Look in various facets of employment marketing. View local newspapers, magazines and search online. Virtual Receptionist jobs are everywhere!