Business-owners in earlier days were not familiar with the concept of getting Customer Feedback. Development of marketing technology and advent of internet has opened unlimited opportunities to sell your products and services across the globe. This has made it necessary to keep connected with your vast customer network. Getting customers feedback is crucial to keep updating and improving your products and services.

Various online channels like blogs, forums and social-networking sites are available to keep directly connected with customers. Twitter, Facebook, Myspace are some popular sites which help direct interaction with your clients and friends. In todays competitive market, you cannot achieve your online business goals without taking help of different social media channels.

To know about some social media rules you should follow to stay connected to your customers, visit

http://www.eonetwork.org/knowledgebase/specialfeatures/pages/new-rules-of-customer-engagement.aspx

About Jim Jacques

Jim Jacques is the President of United Virtual Office, a leading nationwide provider of virtual offices for entrepreneurs, startups and small businesses. A virtual office includes an address at a prestigious business location in the US, live virtual receptionist, courier services and more. Google +

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